At Pro Web Development, we are committed to providing exceptional services and innovative solutions that cater to the unique needs of our clients. We understand the importance of customer satisfaction and strive to exceed expectations in every project we undertake. However, in the rare event that you are not satisfied with our services, we have established a comprehensive refund policy to ensure a fair and transparent process. This policy outlines the eligibility criteria, refund process, and conditions under which refunds will be granted. Please read the following refund policy carefully before making a purchase.
Scope of the Policy
This refund policy applies to all services provided by Pro Web Development, including but not limited to:
Eligibility for Refund
To be eligible for a refund, clients must meet the following criteria:
Some services are non-refundable, such as:
To initiate a refund, clients must follow the steps below:
In some cases, Pro Web Development may issue a partial refund if:
Cancellation of Services
If a client wishes to cancel a subscription-based service or an ongoing project, they must contact our customer support team as soon as possible. Cancellation fees or partial refunds may apply, depending on the terms of the specific service agreement and the progress made on the project. Clients should review their service agreement for more.
Changes to this Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on our website with a new effective date.